Tenant FAQ's

Many questions can arise during the course of trying to find a property to rent.The list we’ve compiled below answers the questions we most often hear from our clients. ┬áIf you’re unable to find an answer to any questions you may have, please feel free to call or email us today!


Where is your office located?

Our office is located at 125 East Kalamazoo Street in Lansing, Michigan.

Can I still get approved with bad credit? What qualifications do you look for in applicants?

Because Prime Property Management screens applications for many different property owners, there is no one item that will make or break an application. It is important to fill out your application as completely and honestly as possible. Credit is not the sole deciding factor. Additional factors including income, length of job history, and past landlord references just to name a few.

Are pets allowed?

Certain pets may be accepted; however, the landlord may charge extra rent and/or a non-refundable pet fee in exchange for allowing you to keep a pet on the property. Some property owners do not allow pets under any circumstances and are cause for eviction if acquired after move-in. If you have pets, be sure you inquire about the pet policy for the property you are interested in.

How long does it take for my application to get processed?

The application process generally will take 1 – 2 business days. This usually depends on the accuracy and completeness of the application we receive. Please make sure you fill out your application as completely and accurately as possible and provide us with any other documents required, such as pay stubs, identification, etc. to avoid any unnecessary delays.

Can the landlord raise the rent during the term of my lease?

No. Unless the lease states otherwise, you are guaranteed the agreed-upon monthly rent for the term of the lease. However, you also give the landlord your guarantee to pay the agreed-upon rent, on time, for that period..

Can't I always terminate my lease within 30 days notice to the landlord?

No. If your lease provides for a definite termination date, you are obligated for the entire lease term, even if you have a good reason for leaving, such as illness or job transfer. Only termination due to certain military transfers is excused. If you leave early, and the landlord is unable to re-rent your property, he may sue you for the unpaid rent & damages, and/or file a negative credit report against you. Unless a transfer clause is written in the lease, you will be responsible for the remaining months in your contract.


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